Privacy Policy

Last updated July 2026

This Privacy Policy describes how Star Research Labs LLC (“Star Labs”) collects, uses, and shares information when you visit our website, create an account, or place an order. By using the site, you consent to the practices described here.

Information we collect

• Account information: name, email address, and researcher or organization type.
• Order information: products purchased, shipping address, and order history.
• Payment information: processed by our third-party payment provider; we do not store full payment card or wallet details on our servers.
• Technical information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

How we use your information

• To process and fulfill your orders and manage your account.
• To communicate with you about orders, support requests, and service updates.
• To verify eligibility and prevent fraud or misuse.
• To operate, maintain, and improve the site.
• To comply with legal obligations.

How we share your information

We do not sell your personal information. We share information only with service providers who help us operate, including our payment processor, shipping carriers, and website and hosting providers, and only as needed to provide those services. We may also disclose information where required by law or to protect our rights.

Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Data retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at the email below.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact

Star Research Labs LLC
2222 W. Grand River Ave, Ste A
Okemos, MI 48864

Questions about this policy may be directed to research@star-labs.co.